My fiancee and I are first time homeowners.I know a lot companies are money hungry, especially with the way today's economy is.Yes it costs a lot of money to install or replace a water heater in a home, but if I was going to pay anyone… More to do this, it would be Capps Plumbing.Our service technician Anthony was very knowledgeable and very upfront about everything.It is hard to find a reliable and honest company now a days when it comes to your appliances in your home and who to trust.Keep up the excellent work Capps Plumbing!
Casey M. just replaced our old water heater. He did a great job. He was courteous, professional and workman-like getting the job done in ~2 hours and our hot water restored. I would recommend him to everyone. Thanks for the great service… More experience.
We had Jose C. at our house to do some maintenance cleaning of our outside line. He explained everything in detail in a manner which I could understand. When it was time to look at the camera pictures he showed me exactly what he saw and… More was very honest. He answered all my questions and by no means was he pushy at all! I would definitely recommend Capps and Jose C. highly for any of your plumbing needs! First class gentleman!
You know when you have a plumbing problem and you're just dreading having the work done AND getting the bill? Well we just had the most wonderful experience with Capps Plumbing. Our basement had a sewer pipe back up. We were quoted… More by another plumber just shy of $4,000 to chain rod the 60' pipe. We're retired and that was just not an option. We called Capps and two hours later, the job was done for under $1,000. Not only were Jose and Alex professional, they moved right along, explained everything they were doing, showed us the finished product via the camera, and were very polite as well! Don't think twice about using Capps. They're awesome!
We discovered a clogged sanitary sewer late one Friday afternoon and called a contractor with 24/7 emergency service. That contractor came out on Friday to rod the sewer, but was unsuccessful in clearing the blockage. He said he would… More come out Saturday morning with their hydro-jet machine to clear the sewer. He failed to show (or call) on Saturday. When we called late Saturday, he said he would return Sunday morning. His small hydro-jet machine failed to clear the blockage and he told us the blockage was in the Village sewer. If not, he would come back later on Sunday to try again. The village came out promptly to televise their sewer and showed it was not the cause of the blockage. When we called the sewer contractor Sunday afternoon, he said he could not return until Monday morning. On Monday, the contractor inserted a camera part way into the blockage. Unable to see anything, he said the sewer was likely collapsed and would have to be dug up to repair the line. He said it would cost $30,000 to fix the problem.Wanting a second opinion, we called Capps Plumbing & Sewer Monday afternoon. After describing our dilemma and the three days the plumbing system could not be used in the house, Nick at Capps said they had a powerful trailer-mounted hydro-jet machine that he thought could clear the clog if the sewer was not collapsed. He said he would try to rearrange one of his crews and would call me back. The Capps crew arrived within the hour from my first call. After two hours of work, they cleared the blockage and restored the sewer service. They televised the sewer to reveal damage by tree roots but not a collapse. However, a long-term fix would be needed.Addison, the Sewer & Water Manager at Capps, called the next day to say the sewer could be repaired by excavating a deep hole at the break (which Capps could do) or the sewer could be lined without major digging (which Capps did not have the equipment to do). He recommended lining the sewer as the most cost-effective solution. Capps was highly responsive, they had professional grade equipment needed to get the job done, they had a highly skilled crew and they put the best interests of the client over their opportunity to do additional more expensive work. What more could you ask for in a sewer contractor? We wish we had called Capps first.
My fiancee and I are first time homeowners.I know a lot companies are money hungry, especially with the way today's economy is.Yes it costs a lot of money to install or replace a water heater in a home, but if I was going to pay anyone … More to do this, it would be Capps Plumbing.Our service technician Anthony was very knowledgeable and very upfront about everything.It is hard to find a reliable and honest company now a days when it comes to your appliances in your home and who to trust.Keep up the excellent work Capps Plumbing!
