The master plumber walked me through what was occuring and suggested a solution to the condition. Both plumbers were kind , courteous, and knowledgeable. I felt comfortable and so did my dog. Great group to do business with.
Ryan & Mario checked all possible pipes where leak may be coming from. They had to cut open soffit to repair pvc. The pvc pipe was replaced in no time & leak fixed. I am very grateful and would highly recommend Caps if you want courteous Professional service for plumbing or sewer issues.Thank you!!
This was the second time that we have used Capp’s Plumbing. We have been extremely impressed with them. Sean L., today’s technician, was knowledgeable, helpful, and thorough in identifying the problems and solutions. He did a great job of fixing the main leak in the least costly manner. Great company.
A pipe in our garage was leaking from the furnace room above. Anthony O. showed up and knew exactly what the issue was after we explained what had been going on. He and his partner were fast, clean, efficient and worked great together to fix the issue. Highly recommend Capps for any plumbing issues you may have.
Ruben was our tech, what a professional employee you have. He was on time, and worked like hell to get our drains cleaned out. Poor guy was sweating, but kept on working. You should be proud of him. This was our first visit from CAPPs and if for any reason, we will definitely contact you. Thank you for the great service.
This was the third project working with Sean. He diagnoses the problem and gives you options to make corrections. He is very conscientious and professional with his work. He continues to exceed our expectations.Wayne & Susan
Tristan L. was our tech today and was great from the start. He was personable and knowledgeable. He even went above and beyond and replaced some incorrect piping under my sink, cleaned the drain and started to put all of my under-sink stuff back in its place. Before leaving he was sure to walk me through everything that he did and give me some tips on how to trouble shoot in the future. I would absolutely recommend going with this company and hope that you are lucky enough to have Tristan L. as your tech.
This company has done many things for us over the years we've used them. It's probably been a good 15 years that they've serviced the plumbing in our condo. They've replaced toilets, water heater and dealt with all our plumbing issues. They are very responsive. They are constantly in touch so you know when they're going to get to your job, via text, email and phone calls.
Tristan from Capps was great. He was able to take care of our bathroom sink clog that was more than just a clog. The piping behind the wall needed some major work and updating. Capps overall from the time I called them and through to getting a professional to the house was seamless and I appreciated their system of updating through text.
Capps is an outstanding plumbing service, and I highly recommend them! They answered the phone immediately, and scheduled me promptly. They were also available throughout to answer any questions and got back to me quickly. I appreciated that they sent a photo of Sean, the excellent plumber who worked on my problem (a toilet leak.) Sean contacted me before arriving, and was on the early part of the time frame. He went over everything in detail so I could make informed decisions, and was professional and thorough. Capps followed up immediately. I will definitely use them for any future plumbing problems.
Charles was very efficient and resolved our issue in a quick and timely manner. He was very professional and made certain everything was in good working order. I would definitely use Capps and Charles again
We had sewer water leaking into our basement from a floor drain and from the toilet seal on a Saturday night, had no clue why but were very worried because the carpet and walls were wet. Called Capps after hours and they sent technician Charles C. out. Charles arrived promptly within the window, was courteous about hygiene in the house (booties and mask), and quickly identified the problem (drain clogged, ejector pump not working). Within the hour he had removed the clog, replaced the seal on the toilet and identified the issue with the pump (faulty floaty). He set up an appointed for Monday to look at the floaty, and gave really helpful suggestions to my wife and I on how to proceed. Really grateful for Charles and Capps quick and effective help on a cold Saturday night!
We use Capps all the time and they have done a great job. This time Jose and Anthony O helped us! They even played with our dog which automatically makes them good to have around! Seems to be the only Plumbing company we have trusted
I have been using Capp’s Plumbing for over 20 years. They are extremely responsive and prompt. They are also very honest and explain all options available. They don’t just jump to the most complicated or expensive solution.
We called CAPPS for a service call to repair the mechanism in our toilet tank. The plumbing technician, Anthony Olmetti, reviewed our options and said that given the age of the toilet, it might be better in the long run to get a new toilet. We opted to replace our old toilet and Anthony had it delivered to our home and installed the same day. He also returned the following week to run additional water lines and install a bidet toilet seat. His work was very professional and he took the time that was necessary to make sure that the device operated correctly. We are very satisfied customers.
This is our new go to shop for plumbing services. Our garbage disposal started leaking on a late Friday night (offered emergency services but we didn’t need it). Day of service our technician Tristan arrived early. He quickly diagnosed the problem, repairs were done expertly and quickly. We very much appreciated Tristan’s professionalism. He was knowledgeable, courteous, explained everything and we couldn’t be happier. Cannot recommend Tristan highly enough - we will definitely ask for him again. Thank you Tristan!
Ryan, the tech was very thorough, friendly, knowledgeable, and professional. He evaluated our situation and gave a solid solution. Quote was given in timely fashion. We were able to easily schedule and get the work done.Tom and his crew arrived on time. They were clean, thorough and efficient. They took extra precautions to protect our home. The job was completed in a thorough timely matter. Tom was able to address another plumbing pipe problem and schedule work to be done the next day to take care of it. It was so nice to not have to worry about getting permits or scheduling the next issue and having all our plumbing problems taken care of in two days --confidently. Tom and his crew were polite professionals who provided easy to understand explanations of work needing to be done. We would use CAPPS again and recommend them to anyone. Very happy with the entire CAPPS company!
Loyal customer over here once again happy to sing their praises! CAPPS is always our first call for plumbing. Zak came to our house last week and not only detected the problem we called about (leaking pipe) he also discovered a major issue with our sump pump well. We are so thankful we were able to deal with it now before it became a MUCH bigger issue down the line. Forever grateful to Zak for that. Today we had two fantastic gentleman, Ethan and Gilbert, come by to replace the well. They were so kind and courteous, very careful to treat our home with respect, and walked us through everything they were doing. It’s a huge job, takes about 6 hours, and they stayed dedicated and the end result is just stunning. Again, I can’t emphasize enough how respectful and sweet Ethan and Gilbert were throughout the whole process and made it as seamless as possible. Customer for life! Do yourself a favor and give them a call
5 stars for Capps Plumbing/Sewer! We needed to have pipes for 2 adjoining sewer lines replaced, due to tree-root clogs and broken clay pipes. With Capps, there were no surprises - - they kept us in the loop, even notifying us when new technicians were coming over. Sean spent time with us explaining why the job was necessary. Tom was a wonderful project manager! He has a 'we've got this' attitude, and guides the team well. Addison, in the front office was always reachable, and answered all our questions. All the technicians were knowledgeable and worked really hard! Although we freaked-out a lot during the process, in retrospect, we can see that our project was in capable hands, and that we were working with real professionals. We highly recommend them!
I live in a Condo and the toilet in the unit above me was leaking through my ceiling. Sean and Danny came out. They were both very nice , they explained what would probably happen next. Today they had to cut a hole in my ceiling to see the leaking toliet. But they were very neat and didn't leave a mess. Thanks again guys you were awesome!Judy
We had Ryan and Danny come out to perform a laundry list of plumbing repairs both big and small on our new home including sewer clean out, water heater maintenance, installing water filters, and workshopping various issues with a bath tub and sump pump. We were extremely pleased with not only their performance and professionalism, but their willingness to answer our questions made us feel like we were really getting our money's worth and that we were learning how to properly care for our home. We would gladly call them back any time and rest assured that if an issue arises in the future, they have our backs. Thank you Capps Plumbing!
EXCEPTIONAL service! Thank you so very, very much! You really helped all of us and we are most grateful to you. You took away all of our stress during an emergency and made us feel better immediately just knowing you’re there. We are TRULY BLESSED to be your customers. Best wishes to Capp’s for much continued and very well deserved success. Many, many thanks.
Quick, Timely, Professionally, Knowledgably and Excellent company!!I had issues with my kitchen sink properly draining water, wasn’t sure exactly what was wrong. Next morning called Capps Plumbing and they were able to schedule me, that very day, and gave me a window between 11-1pm. My plumber, Kyle, gave me a 30-minute heads up to when he was arriving. He came and saw the problem I was experiencing, diagnosed it and got to work. He came in with all his equipment, matts, towels, bucket, tools and apparatus to unclog my pipes. Within 45 minutes the job was done with no mess left behind. Kyle was the most professional and kind plumber I have dealt with in a very long time. Capps has my business and will for the for distant future. Thanks Capps & Kyle!
Zak is extremely knowledgeable and a really nice guy on top of it. He helped us with a really difficult situation with good communication, support and empathy to what we were dealing with. We appreciated his professionalism and kind approach and would recommend him highly.
Had Capps Plumbing come out. A man named Zac came and did an excellent job. He was very thourough in not only dealing with the garbage disposal, but in explaining what he was doing and why. He finished when he said he would, and cleaned up after himself. I would definitely recommend this company.
Tristan showed up at my mom's condo when we had a sudden leak coming "from nowhere." He quickly isolated the problem, going up and down stairs, back and forth to the van, all the while in the pouring rain, being careful to put his rain bonnets on his shoes every time. He was sweating bullets by the time he finished the job, but was a super responsive, super helpful, super nice person. He really upheld the company's already stellar reputation.
We had a tricky plumbing problem/leak that required opening up the foundation underneath our sink in the kitchen. CAPPS evaluated the problem, after several expert opinions, and was able to complete the work with minimal damage & cost. Their employees were professional, considerate, and took great care to prevent any unnecessary damage & mess in our home when they came in & out with their equipment. Our technician, Ruben, was very nice & communicated with us every step of the way so we were educated on what was happening during the course of the repair.With all the choices of contractors out there, we were very impressed & satisfied with CAPPS, and would definitely use them again. Since they were out, I have already referred several people to them, and one of them had CAPPS complete their plumbing work in a bathroom & they saved thousands of dollars compared to two other contractors. Highly recommend this company-5 star service all the way!