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Google Rating

4.7

Based on 713 reviews

Capps Plumbing & Sewer Inc.

4.7

Subin Oh

17:29 31 Jan 23

Best of Best

Brian O'Hara

21:37 30 Jan 23

The master plumber walked me through what was occuring and suggested a solution to the condition. Both plumbers were kind , courteous, and knowledgeable. I felt comfortable and so did my dog. Great group to do business with.

Mike Pleticha Sr.

06:20 30 Jan 23

I can only say one word, "EXCELLENT "

Mark

16:39 26 Jan 23

20:10 25 Jan 23

Maria Rude

23:07 23 Jan 23

Pipe repair

Donna Turk

21:16 23 Jan 23

Rod and clean out kitchen drain for new kitchen sink. They also took care of problems with an ejector pump.

john cunningham

20:03 20 Jan 23

Great Service. Called in the morning to schedule service to rod out a sewer line in the basementJob done by 1:00 with no mess !

Karen Turner

00:33 20 Jan 23

Ryan & Mario checked all possible pipes where leak may be coming from. They had to cut open soffit to repair pvc. The pvc pipe was replaced in no time & leak fixed. I am very grateful and would highly recommend Caps if you want courteous Professional service for plumbing or sewer issues.Thank you!!

Connie Nelson

22:31 16 Jan 23

Sean and Jose were great. Patient with my many questions and allowed me time to clean behind water heater before installation. Also very informative about appliance.

Liana Grey

01:20 14 Jan 23

William Wells

17:55 13 Jan 23

This was the second time that we have used Capp’s Plumbing. We have been extremely impressed with them. Sean L., today’s technician, was knowledgeable, helpful, and thorough in identifying the problems and solutions. He did a great job of fixing the main leak in the least costly manner. Great company.

Samantha Vacura

17:56 11 Jan 23

A pipe in our garage was leaking from the furnace room above. Anthony O. showed up and knew exactly what the issue was after we explained what had been going on. He and his partner were fast, clean, efficient and worked great together to fix the issue. Highly recommend Capps for any plumbing issues you may have.

Mark Pflanz

18:07 09 Jan 23

Kyle J. Did a great job!Definitely use Capps again.

Sue Hoffman

02:16 08 Jan 23

Ruben was our tech, what a professional employee you have. He was on time, and worked like hell to get our drains cleaned out. Poor guy was sweating, but kept on working. You should be proud of him. This was our first visit from CAPPs and if for any reason, we will definitely contact you. Thank you for the great service.

Kaye Dahlquist

17:45 05 Jan 23

Rubin arrived on time, explained the steps to be taken to rod out our pipe, and did an efficient job of clearing roots. 5 stars ...Thanks Rubin!

Wayne Jacobson

17:11 04 Jan 23

This was the third project working with Sean. He diagnoses the problem and gives you options to make corrections. He is very conscientious and professional with his work. He continues to exceed our expectations.Wayne & Susan

Lucie Fassnacht

22:24 03 Jan 23

Efficient, knowledgeable & friendly.

Devin Fountain

02:59 31 Dec 22

Tristan L. was our tech today and was great from the start. He was personable and knowledgeable. He even went above and beyond and replaced some incorrect piping under my sink, cleaned the drain and started to put all of my under-sink stuff back in its place. Before leaving he was sure to walk me through everything that he did and give me some tips on how to trouble shoot in the future. I would absolutely recommend going with this company and hope that you are lucky enough to have Tristan L. as your tech.

Timothy Dean

23:43 30 Dec 22

Swift, competent, and friendly. My favorite plumbers.

Heather Francek

16:58 29 Dec 22

Good. Appointment was scheduled quickly. Arrival of tech was communicated via text including providing a picture. Tech was great. Friendly & a good worker.

Ernest Rosenberg

19:32 28 Dec 22

Joe Zhou

23:00 27 Dec 22

Rumi Velinova

17:40 27 Dec 22

Danny and Ryan are great professionals. Highly recommended this team.

Roberta Jacobson

20:55 20 Dec 22

This company has done many things for us over the years we've used them. It's probably been a good 15 years that they've serviced the plumbing in our condo. They've replaced toilets, water heater and dealt with all our plumbing issues. They are very responsive. They are constantly in touch so you know when they're going to get to your job, via text, email and phone calls.

Apathy Jones (apathy3)

22:12 16 Dec 22

Had Matt and Casey out for an ever extinguishing pilot light. Cleaned unit, assessed problem and replaced defective part. Very happy

Randal Webster

20:51 16 Dec 22

Been using Capps for many years. Every tech they have sent out has been very professional and has a good work ethic. I recommend them to everyone.

Mary Kubalewski

20:26 16 Dec 22

jpacro

18:03 10 Dec 22

Tristan from Capps was great. He was able to take care of our bathroom sink clog that was more than just a clog. The piping behind the wall needed some major work and updating. Capps overall from the time I called them and through to getting a professional to the house was seamless and I appreciated their system of updating through text.

Alan

22:49 09 Dec 22

Mudumbi Siddharth

17:04 05 Dec 22

Very good efficient service. Polite and patient technician, answered all my questions, very satisfied.

Shelley Riskin

23:31 29 Nov 22

Capps is an outstanding plumbing service, and I highly recommend them! They answered the phone immediately, and scheduled me promptly. They were also available throughout to answer any questions and got back to me quickly. I appreciated that they sent a photo of Sean, the excellent plumber who worked on my problem (a toilet leak.) Sean contacted me before arriving, and was on the early part of the time frame. He went over everything in detail so I could make informed decisions, and was professional and thorough. Capps followed up immediately. I will definitely use them for any future plumbing problems.

John DiLegge

21:55 28 Nov 22

Cindi Pawlak

18:08 28 Nov 22

The service expert was friendly, prompt and explained in detail what was to be done. He even took the time to show me how to light the electronic pilot in case I needed to do it in the future.

Gail Madden

02:08 28 Nov 22

Good workers. Professional and polite. Very good about explaining what needs doing and how it will be fixed. Good communication with Capps.

Katie Green

04:09 23 Nov 22

I've had a lot of water issues where I live, and needed an urgent fix tonight. Capps sent Anthony, who was professional, friendly, and I am so thankful for the repair!

Kay Electrolyte

19:17 21 Nov 22

Technician was very thorough and explained everything.Very good service.

Anthony Skrocki

01:51 21 Nov 22

Charles was very efficient and resolved our issue in a quick and timely manner. He was very professional and made certain everything was in good working order. I would definitely use Capps and Charles again

Anjan Siddharth

02:10 20 Nov 22

We had sewer water leaking into our basement from a floor drain and from the toilet seal on a Saturday night, had no clue why but were very worried because the carpet and walls were wet. Called Capps after hours and they sent technician Charles C. out. Charles arrived promptly within the window, was courteous about hygiene in the house (booties and mask), and quickly identified the problem (drain clogged, ejector pump not working). Within the hour he had removed the clog, replaced the seal on the toilet and identified the issue with the pump (faulty floaty). He set up an appointed for Monday to look at the floaty, and gave really helpful suggestions to my wife and I on how to proceed. Really grateful for Charles and Capps quick and effective help on a cold Saturday night!

Rhonda Wehner

14:40 19 Nov 22

Have used Capps for years. Kyle did a great job, was so polite and professional. Thanks.

Wes Cole

22:03 18 Nov 22

I called CAPPs plumbing for a clogged kitchen sink. They sent over Charles within the hour and he was great. He was quick, efficient, and explained everything as he went. And the price was reasonable.

Kristen Ospina

21:23 18 Nov 22

High quality service. Friendly, prompt, and professional. 5 stars all around!

robert fisher

17:03 18 Nov 22

I used Capps for my one year maintenance on my water heater. The technician, Sean, was very polite and professional. He answered all of my questions with knowledge. Will use them again.

Sana Mahmood

00:41 16 Nov 22

Marla Topp

22:19 11 Nov 22

They came the same day. Very professional, quick and very neat! They explained everything that needed to be done. I was very happy with my service and would highly recommend Capps Plumbing.

Heidi Maroney

21:58 11 Nov 22

We use Capps all the time and they have done a great job. This time Jose and Anthony O helped us! They even played with our dog which automatically makes them good to have around! Seems to be the only Plumbing company we have trusted

Cathy Csiky

20:19 11 Nov 22

I use Capps for all my plumbing issues. They are fair, courteous and they do a wonderful job.

Mike Fox

20:17 11 Nov 22

Have used them for years. Very efficient. Allowed me to view the process with the sewer camera.

Renee Shapiro

01:23 11 Nov 22

Sean was polite and considerate. He did a great repair job and explained what he was doing each step of the way. We are repeat Capps customers and will use them in the future should the need arise.

Mitch Demitropoulos

19:16 09 Nov 22

Reworked my shower mixing valve.Hunter did a great job.

Jason Raymond

16:20 09 Nov 22

Fantastic service. Knowledgeable, offered solutions, and helpful.

Monica Herpfer

21:52 07 Nov 22

They are always professional and get things done well and quickly

Michael Garlin

21:40 28 Oct 22

Outstanding. After calling 2 other plumbers they helped me understand the issues and fixed them in a neat and professional manner

Connor McNerney

19:07 27 Oct 22

Very professional. Had a great experience.

Craig Baxter

18:28 26 Oct 22

Zak provided prompt, courteous service. He did an excellent job explaining my options. Very professional.

Karen Biggs

21:58 25 Oct 22

Tristan was very friendly and helpful. Dispatch kept me informed of his eta. I will be using them in the future for my plumbing needs.

Barbara Cohen

20:50 20 Oct 22

I have been using Capp’s Plumbing for over 20 years. They are extremely responsive and prompt. They are also very honest and explain all options available. They don’t just jump to the most complicated or expensive solution.

Kim Krys

12:05 18 Oct 22

Tristan was professional, respectful of my home, cleaned up, and was very pleasant. Did a great job. I would definitely use Capps again. Did you find the depot, Tristan? Thanks Capps.

Patricia Weis

22:08 17 Oct 22

Capps Plumbing and Sewer workers- Sean. Thank you for Service for installing water heater your customer service was outstanding. Patty W

Portage Park Chamber of Commerce

17:32 15 Oct 22

We called CAPPS for a service call to repair the mechanism in our toilet tank. The plumbing technician, Anthony Olmetti, reviewed our options and said that given the age of the toilet, it might be better in the long run to get a new toilet. We opted to replace our old toilet and Anthony had it delivered to our home and installed the same day. He also returned the following week to run additional water lines and install a bidet toilet seat. His work was very professional and he took the time that was necessary to make sure that the device operated correctly. We are very satisfied customers.

Buschwick

16:41 14 Oct 22

Excelled in every area. The professionalism was something I was not use to. Fair pricing. Good presentability. All around a company I would recommend.

Adam Kendrick

12:40 14 Oct 22

Leslie Gillan

17:16 12 Oct 22

Once again Capps did a great job!Ryan was personable, on time, did a great clean up job, above and beyond! Highly recommend Capps!!

Jolanta Borovik

12:48 12 Oct 22

Monika Davis

15:54 10 Oct 22

This is our new go to shop for plumbing services. Our garbage disposal started leaking on a late Friday night (offered emergency services but we didn’t need it). Day of service our technician Tristan arrived early. He quickly diagnosed the problem, repairs were done expertly and quickly. We very much appreciated Tristan’s professionalism. He was knowledgeable, courteous, explained everything and we couldn’t be happier. Cannot recommend Tristan highly enough - we will definitely ask for him again. Thank you Tristan!

Donna T

15:27 06 Oct 22

Ryan, the tech was very thorough, friendly, knowledgeable, and professional. He evaluated our situation and gave a solid solution. Quote was given in timely fashion. We were able to easily schedule and get the work done.Tom and his crew arrived on time. They were clean, thorough and efficient. They took extra precautions to protect our home. The job was completed in a thorough timely matter. Tom was able to address another plumbing pipe problem and schedule work to be done the next day to take care of it. It was so nice to not have to worry about getting permits or scheduling the next issue and having all our plumbing problems taken care of in two days --confidently. Tom and his crew were polite professionals who provided easy to understand explanations of work needing to be done. We would use CAPPS again and recommend them to anyone. Very happy with the entire CAPPS company!

Seung-jae Kim

18:23 05 Oct 22

Carolyn Lau

22:19 27 Sep 22

Blocked kitchen hot water pipe and slow drainage. Fixed within 1 hour at a very reasonable price.

Nat P

20:30 27 Sep 22

mary pollard

02:03 27 Sep 22

Nice technician who thoroughly explained the problem and solution. I would call them back again if I needed anything.

Sureshot Productions

16:21 24 Sep 22

Great job. I would hire them again. I have used their services several times now.

Mark Brottman

20:28 23 Sep 22

Jennifer Nunez

19:45 23 Sep 22

Loyal customer over here once again happy to sing their praises! CAPPS is always our first call for plumbing. Zak came to our house last week and not only detected the problem we called about (leaking pipe) he also discovered a major issue with our sump pump well. We are so thankful we were able to deal with it now before it became a MUCH bigger issue down the line. Forever grateful to Zak for that. Today we had two fantastic gentleman, Ethan and Gilbert, come by to replace the well. They were so kind and courteous, very careful to treat our home with respect, and walked us through everything they were doing. It’s a huge job, takes about 6 hours, and they stayed dedicated and the end result is just stunning. Again, I can’t emphasize enough how respectful and sweet Ethan and Gilbert were throughout the whole process and made it as seamless as possible. Customer for life! Do yourself a favor and give them a call

Linda Raley

15:45 23 Sep 22

5 stars for Capps Plumbing/Sewer! We needed to have pipes for 2 adjoining sewer lines replaced, due to tree-root clogs and broken clay pipes. With Capps, there were no surprises - - they kept us in the loop, even notifying us when new technicians were coming over. Sean spent time with us explaining why the job was necessary. Tom was a wonderful project manager! He has a 'we've got this' attitude, and guides the team well. Addison, in the front office was always reachable, and answered all our questions. All the technicians were knowledgeable and worked really hard! Although we freaked-out a lot during the process, in retrospect, we can see that our project was in capable hands, and that we were working with real professionals. We highly recommend them!

V J

23:23 21 Sep 22

Guys are fantastic! Professional, well mannered, efficient!

Scott Thrun

00:17 15 Sep 22

They helped us with our bathroom remodel shower and plumbing fixturesGreat service!!

Judy Leach

21:12 14 Sep 22

I live in a Condo and the toilet in the unit above me was leaking through my ceiling. Sean and Danny came out. They were both very nice , they explained what would probably happen next. Today they had to cut a hole in my ceiling to see the leaking toliet. But they were very neat and didn't leave a mess. Thanks again guys you were awesome!Judy

Gary Faber

15:14 14 Sep 22

Very courteous and professional. Their invoice was off a bit but they worked with me to fix it and provide a refund.

Ellie Sternberg

16:15 12 Sep 22

We had Ryan and Danny come out to perform a laundry list of plumbing repairs both big and small on our new home including sewer clean out, water heater maintenance, installing water filters, and workshopping various issues with a bath tub and sump pump. We were extremely pleased with not only their performance and professionalism, but their willingness to answer our questions made us feel like we were really getting our money's worth and that we were learning how to properly care for our home. We would gladly call them back any time and rest assured that if an issue arises in the future, they have our backs. Thank you Capps Plumbing!

Tommiegirl Tommasino

00:16 11 Sep 22

EXCEPTIONAL service! Thank you so very, very much! You really helped all of us and we are most grateful to you. You took away all of our stress during an emergency and made us feel better immediately just knowing you’re there. We are TRULY BLESSED to be your customers. Best wishes to Capp’s for much continued and very well deserved success. Many, many thanks.

Bill Rossi

19:50 06 Sep 22

Had a mishap and they never gave up on us. Solid, creditable Co. with Joe supporting.Thank you again ☺️

Tedward Flobard

15:34 31 Aug 22

Quick, Timely, Professionally, Knowledgably and Excellent company!!I had issues with my kitchen sink properly draining water, wasn’t sure exactly what was wrong. Next morning called Capps Plumbing and they were able to schedule me, that very day, and gave me a window between 11-1pm. My plumber, Kyle, gave me a 30-minute heads up to when he was arriving. He came and saw the problem I was experiencing, diagnosed it and got to work. He came in with all his equipment, matts, towels, bucket, tools and apparatus to unclog my pipes. Within 45 minutes the job was done with no mess left behind. Kyle was the most professional and kind plumber I have dealt with in a very long time. Capps has my business and will for the for distant future. Thanks Capps & Kyle!

Renee Saper

20:17 30 Aug 22

Great job. Everything got fixed . Would definitely use this company again. You could tell he loves his job.

Sridhar Iyer

19:18 29 Aug 22

Excellent work!! Highly recommend. The plumber was courteous, knowledgeable and well mannered. Will do business with them again 👌🏽

christos tagaris

15:48 29 Aug 22

Dan did an excellent job of explaining the issues and problem solved.This is on going project so I am waiting to hear back.

Movetherunner

23:29 23 Aug 22

Hunter was able to fix the faucet in spite of a small problem. But stuck with it and got it done.

Justin Berglund

03:20 23 Aug 22

Zak is extremely knowledgeable and a really nice guy on top of it. He helped us with a really difficult situation with good communication, support and empathy to what we were dealing with. We appreciated his professionalism and kind approach and would recommend him highly.

Timothy Tigerman

00:32 16 Aug 22

On time. Excellent people. Good prices. We've told all our neighbors.

Wayne Klintworth

01:42 14 Aug 22

Emergency Saturday night situation. Capps Plumbing was extremely professional throughout the process. Ryan the plumber, was amazing and Capps is fortunate to have him representing them. Thanks!

anthony bulauitan

17:30 12 Aug 22

They were both knowledgeable about their job. Answered all my questions and both friendly.

Eileen Blahnik

19:56 11 Aug 22

Had Capps Plumbing come out. A man named Zac came and did an excellent job. He was very thourough in not only dealing with the garbage disposal, but in explaining what he was doing and why. He finished when he said he would, and cleaned up after himself. I would definitely recommend this company.

charlotte jackson

20:16 09 Aug 22

Tristan showed up at my mom's condo when we had a sudden leak coming "from nowhere." He quickly isolated the problem, going up and down stairs, back and forth to the van, all the while in the pouring rain, being careful to put his rain bonnets on his shoes every time. He was sweating bullets by the time he finished the job, but was a super responsive, super helpful, super nice person. He really upheld the company's already stellar reputation.

Diosdado Gabriel

20:29 08 Aug 22

Fast and excellent service.

Dawn Franz-Nehrke

16:04 06 Aug 22

We had a tricky plumbing problem/leak that required opening up the foundation underneath our sink in the kitchen. CAPPS evaluated the problem, after several expert opinions, and was able to complete the work with minimal damage & cost. Their employees were professional, considerate, and took great care to prevent any unnecessary damage & mess in our home when they came in & out with their equipment. Our technician, Ruben, was very nice & communicated with us every step of the way so we were educated on what was happening during the course of the repair.With all the choices of contractors out there, we were very impressed & satisfied with CAPPS, and would definitely use them again. Since they were out, I have already referred several people to them, and one of them had CAPPS complete their plumbing work in a bathroom & they saved thousands of dollars compared to two other contractors. Highly recommend this company-5 star service all the way!

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