Plumbing Emergencies are Stressful.

Anytime you experience a plumbing problem, you might feel you need to take care of it to prevent further damage immediately. Calling an emergency plumber on a night, weekend, or holiday comes at a high premium. It is essential to know when to call and when to wait.

CAPPS Truck parked on residential street

When is it an Emergency?

Plumbing Emergency #1: Gas Leak

Gas leaks are hazardous. You must address this problem immediately. What to do if you have a gas leak:

  • Evacuate the property immediately; leave doors and windows open (this will not stop a leak, but will help some of the gas escape)
  • Do not use any electrical devices (cell phones, light switches, garage door openers, etc.) until you are at a safe distance from the property.
  • Do not start a vehicle if it is on the property.
  • Call your gas company.
  • Call Capps Plumbing & Sewer at 847-884-8300

Plumbing Emergency #2: No Water

No running water is a safety concern since you cannot use the facilities and attend to them as soon as possible.

Plumbing Emergency #3: Risk of a Burst Pipe

Frozen pipes or spigots can lead to flooding or no water. A plumber must address your frozen pipes immediately.

Plumbing Emergency #4: Risk of Flooding

Flooding due to a failed sump pump, burst pipe, sewer back up, or water shut off valve failure is all examples of plumbing emergencies. Flooding can cause significant damage to structures and is a safety concern that a plumber should address as soon as possible.

Plumbing Emergency #5: Sewer Backup

When a sewer line backs up, it is not just a disgusting problem. It is a health hazard and should be taken care of immediately.

Less Urgent Problems Can Wait

If the problem can wait, you should consider the additional expense and determine if it is worth the call. Our team is available 24 hours a day to discuss your problem and determine if your situation is an emergency.

We are available 24/7!

Call or Text us at 847-884-8300.

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